Out the oven and under the tree

Delivery info & FAQs

Christmas order dates

Please place your order before 11 AM December 22nd for local delivery or pickup on Christmas Eve.

For Nationwide Delivery orders, please place your order before 8:30 PM on December 19th for a guaranteed delivery before Christmas Eve.

Select bakeries will be open on Christmas Day, please refer to our Visit Us page for more information on your local bakery.

Click and collect details

Click & Collect orders need to be ordered in advance, by 11am two days before collection.You can choose a collection date up to a month in advance. The food will be specially made, to order.

Nationwide delivery details

We now deliver some of our products Nationwide (UK Mainland only).

To place an order, simply add the items to your basket from our Nationwide Delivery collection, insert a delivery address at checkout and we'll handle the rest!

If you have any issues checking out this may be due to your basket containing products from our local delivery range.

The day your order is ready to be shipped you’ll receive tracking notifications via Royal Mail.

Due to our quick dispatch process, amending or cancelling nationwide orders is not possible.

Please review your order after it's been placed. If you notice any errors, please contact our Customer Experience Team within an hour of placing your order at +44 (0)20 8138 8708.

  • Find your local bakery

    If you’d like to browse our gifting collection in person, do pop into your nearest bakery. We’d love to welcome you in.

  • Last minute ideas

    We all know someone who’d prefer to choose their own gift at Christmas. Our Gift Cards can be redeemed online or at our bakeries.